BYS Blush Compact Nectar - Infused with a deliciously sweet peach fragrance : Beauty
BYS Blush Compact Nectar - Infused with a deliciously sweet peach fragrance : Beauty
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1. Poor packaging: Customers complain about the soft powder in the compact, which causes powdery residue to get everywhere when using a brush.
2. Inconsistency in scent: Some customers mention that the blush they received has no scent, while others expected a pleasant smell that was not present.
3. Fragility and breakage: There are reports of the product breaking and crumbling, indicating poor durability and quality control.
Plan to address and fix these issues:
1. Improving packaging design: Strengthen the compact to prevent the soft powder from becoming messy and easily breakable. Consider using a more secure clasp or packaging material that can withstand daily use and reduce the chance of spillage.
2. Consistent scent formulation: Conduct thorough quality control checks to ensure that the blush has a consistent scent across all products. If a fragrance is intended, work on developing a pleasant scent that aligns with the branding.
3. Enhancing product durability: Invest in stronger manufacturing processes and materials to make the blush more resistant to breakage. This could involve using stronger binders in the formulation or reinforcing the compact with additional structural support.
4. Quality control measures: Implement strict quality control measures throughout the manufacturing process to identify and remove any defective products before they reach customers. This should include visual inspections, functional assessments, and durability tests.
5. Customer education: Provide clear instructions on how to handle and store the product to minimize the risk of breakage. Additionally, include a warning on the packaging about the soft powder, advising customers to handle it with care.
6. Customer satisfaction guarantee: Offer a satisfaction guarantee or an easy return policy to address any issues that customers may encounter with the product. This will increase customer confidence in the brand and provide them with a solution if they experience any problems.
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