Hasbro Ghostbusters Plasma Series Egon Spengler Toy 6-Inch-Scale Collectible Classic 1984 Ghostbusters Action Figure, Toys for Kids Ages 4 and Up: Toys & Games
Hasbro Ghostbusters Plasma Series Egon Spengler Toy 6-Inch-Scale Collectible Classic 1984 Ghostbusters Action Figure, Toys for Kids Ages 4 and Up: Toys & Games
1. Packaging: Customers have mentioned that the packaging of the product needs improvement. It lacks sufficient bubble wrap or padding on the sides, which can result in damages during transit.
2. Shoulder belt: There is a complaint about the shoulder belt being small and not snapping on properly. This issue affects the functionality of the product.
3. Likeness of figures: Some customers have expressed disappointment with the resemblance of the figures to the actors. They felt that the Diamond Select’s GB and GB II figures did not resemble Egon, and although the Mattie Collector's figure was better, the thick framed glasses were seen as goofy.
4. Proton pack strap: Customers have reported difficulty in connecting the proton pack strap. Even when stretching it, it does not reach the peg it's supposed to attach to. This issue affects the overall design and enjoyment of posing the figure.
5. Lack of accessories: Customers have mentioned that the only accessory provided with the figure is the PKE meter, which is very small in comparison to Winston's proton beam. They felt that more accessories should be included to enhance the playability of the figure.
Plan to address and fix these issues in the manufacturing process:
1. Packaging improvement:
- Add additional bubble wrap or padding on the sides to protect the product during transportation.
- Conduct quality checks to ensure that the packaging is secure before shipment.
2. Shoulder belt adjustment:
- Modify the shoulder belt design to ensure it fits properly and can be securely fastened.
- Conduct rigorous testing to ensure that the belt can withstand normal use without snapping.
3. Enhanced likeness of figures:
- Use advanced 3D printing technology to improve the resemblance of the figures to the actors.
- Pay attention to finer details such as facial expressions, hair, and accessories to achieve a more accurate likeness.
4. Proton pack strap:
- Assess the design of the proton pack strap and identify the reason for its inability to connect properly.
- Modify the strap design or the peg it attaches to, ensuring a secure and functional connection.
5. Additional accessories:
- Include more accessories with the figure, such as a proton beam, to provide more value and expand play options.
- Consider customer feedback and preferences when deciding on the type and quantity of accessories to include.
By implementing these improvements, the manufacturing process can address the current issues with the product and enhance customer satisfaction.
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