HollyHOME Stuffed Animal Horse Pretty Plush Toy Pretend Play Horse 11 inches Brown: Toys & Games
HollyHOME Stuffed Animal Horse Pretty Plush Toy Pretend Play Horse 11 inches Brown: Toys & Games
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1. Hair quality: The hair on the horse toy is cheap and gets matted easily. This hinders the ability to brush the hair, making it look messy and requiring detangling.
2. Durability: The white feet of the horse toy get dirty easily, which is unappealing when the toy is dragged around both indoors and outdoors. Customers have resorted to making shoes from duct tape to address this issue.
3. Packaging: The product arrives in a plastic bag without any proper packaging, which is not ideal for a gift and may lead to potential damage during transit.
Plan to address and fix these issues in the manufacturing process:
1. Improve hair quality: Find materials that are silkier and less prone to tangling. This will allow customers to brush the hair without it becoming matted easily.
2. Enhance durability: Develop and manufacture a pair of rubber boots for the toy horse. These boots will protect the white feet from getting dirty, increasing the longevity and appeal of the product.
3. Improve packaging: Implement proper packaging for the product, such as a box or a well-sealed plastic covering. This will provide better protection during transit and enhance the presentation of the toy as a gift.
4. Conduct quality control checks: Implement stricter quality control measures during the manufacturing process to ensure that the hair is of higher quality, the feet are resistant to dirt, and the packaging is appropriate for a gift.
5. Gather customer feedback: Encourage customers to provide feedback on the product, especially in terms of design and functionality. This feedback can be used to further improve future manufacturing processes and address any remaining issues.
By implementing these improvements and monitoring customer feedback, the manufacturer can enhance the overall product experience, increase customer satisfaction, and reduce the number of complaints related to the hair quality, durability, and packaging of the horse toy.
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