Meat Slicer, Anescra 200W Electric Deli Food Slicer with Two Removable 7.5’’ Stainless Steel Blades and Food Carriage, Child Lock Protection, 0-15mm Adjustable Thickness Food Slicer Machine- Silver: Kitchen & Dining
Meat Slicer, Anescra 200W Electric Deli Food Slicer with Two Removable 7.5’’ Stainless Steel Blades and Food Carriage, Child Lock Protection, 0-15mm Adjustable Thickness Food Slicer Machine- Silver: Kitchen & Dining
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1. Size of the tray: Some customers mentioned that the tray should be longer or bigger. They feel that if it was a few inches wider, it would be more convenient for cutting certain foods, such as bacon, without having to cut them in half.
2. Bread slot width: One customer pointed out that the place where you start the bread is not wide enough to accommodate a round loaf of bread. This limits the usability of the product for slicing certain types of bread.
3. Durability: A customer mentioned that the slicer is not suitable for heavy and frequent use. They advised against using it for a couple of hours each day or for more than a few days a week. They also shared their experience of trying other slicers for jerky production and finding that they had short lives. The customer recommended investing in a more durable slicer for heavy-duty use.
4. Sliding tray issue: One customer mentioned that the sliding tray of their unit does not glide easily. However, they decided to fix it themselves instead of returning the product.
5. Quality control and logistics: One customer received a slicer that was previously opened and dirty, with a nicked and damaged blade. Although they did not attribute the issue to the company, they expressed disappointment with the condition of the product and their experience with Amazon logistics. They eventually decided to return the unit.
Plan to address and fix these issues in the manufacturing process:
1. Redesign the tray: Increase the size of the tray to make it longer or wider, providing more convenience for cutting various types of food without the need for additional preparation.
2. Bread slot modification: Modify the design of the bread slot to ensure it can accommodate different types of bread, including round loafs, allowing for more versatility in slicing bread.
3. Improve durability: Enhance the overall durability of the product, using higher quality materials and ensuring it is capable of withstanding heavy and frequent usage without compromising its functionality.
4. Sliding tray improvement: Address the issue with the sliding tray by ensuring it glides smoothly, allowing for easier and more efficient slicing.
5. Strengthen quality control: Implement stricter quality control measures during the manufacturing process to prevent issues like opened boxes, dirty products, and damaged blades from reaching customers.
6. Streamline logistics: Collaborate with the retail platforms or logistics partners to improve the handling and shipping process, ensuring that the products are delivered in the best possible condition.
7. Customer support and warranty: Provide responsive customer support that promptly addresses any issues or concerns raised by customers. Consider offering a warranty or replacement for damaged parts, such as blades, to improve customer satisfaction and ensure a positive overall experience.
Note: The provided plan outlines general improvement methods without specific technical details, which are beyond the scope of the given information.
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