Monopoly Game of Thrones Board Game for Adults: Toys & Games
Monopoly Game of Thrones Board Game for Adults: Toys & Games
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1. Poor quality game board: Customers have noticed that the game board is made of thin and flimsy material, causing it to warp and become difficult to play on.
2. Insufficient packaging: Some customers have received the product with inadequate packaging, resulting in bumps, scratches, and damage to the contents of the box.
3. Missing components: A few customers have reported missing components, specifically the deck of cards, which is an essential part of the game.
4. Misleading empty space in the box: The empty space in the box where the coins are supposed to be placed has caused confusion among customers, leading them to believe that they are missing items.
5. Lack of durability: The poor quality materials used in the manufacturing process have led to issues with durability, such as warping of the game board and difficulty in keeping the board straight.
Plan to address and fix these issues in the manufacturing process:
1. Improve the quality of game board: Use thicker and more durable material for the game board to prevent warping and ensure a better playing experience.
2. Enhance packaging: Provide better protection for the product during shipping by adding bubble wrap or similar padding materials to prevent damage and scratches.
3. Implement thorough quality control: Conduct a comprehensive check of the product before packaging to ensure that all components are included and none are missing. This includes double-checking the presence of the deck of cards.
4. Clear communication about empty space: Add clear instructions or labels in the empty space in the box to inform customers that it is intended for holding the punched-out coins from the cardboard sheet. This will prevent confusion and concerns about missing items.
5. Use more durable materials overall: Evaluate and choose more durable materials for the entire product, including the game board, cards, and other components, to improve overall durability and longevity.
6. Prioritize customer feedback: Establish a mechanism to regularly collect and analyze customer feedback to identify any emerging issues and address them promptly in the manufacturing process.
Note: Additional improvements and adjustments may be needed based on further analysis and specific customer feedback.
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