Resin Molds, WEST BAY 37Pcs Silicone Molds Resin Epoxy Resin Casting Art Molds for DIY Cup Pen Soap Candle Holder Ashtray Flower Pot Coaster Pendant Cylinder Cuboid Hexagon Molds
Resin Molds, WEST BAY 37Pcs Silicone Molds Resin Epoxy Resin Casting Art Molds for DIY Cup Pen Soap Candle Holder Ashtray Flower Pot Coaster Pendant Cylinder Cuboid Hexagon Molds
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1. Molds Arriving Deformed or Damaged:
- Many customers mentioned that the molds arrived deformed or damaged in some way.
- This issue affects the overall quality and usability of the product.
- Some customers were able to bend the molds back into shape, but this is an inconvenience.
2. Limited Heat Resistance of Resin:
- One customer mentioned that when using the molds for candles, the resin couldn't handle the heat from the flame, causing the resin to melt and deform.
- This limitation restricts the use of the molds for certain purposes.
3. Difficulty Removing Cured Resin from Pendants:
- Some customers faced difficulty in removing the cured resin from the pendants.
- This resulted in damaged or odd-looking finished products.
4. Difficulty Removing Taller 'Standing' Pendant Molds:
- Customers mentioned that the taller 'standing' pendant molds were difficult to remove.
- This issue adds inconvenience and may potentially damage the molds or the finished products.
5. Small Size of Cup Molds:
- Customers pointed out that the cup molds were smaller than expected, measuring only about 3 inches tall.
- This size limitation may not meet the customers' expectations or requirements.
6. Difficulty Removing Resin from Smaller Molds:
- Several customers expressed difficulty in getting resin out of the smaller molds.
- This issue affects the usability and functionality of the molds for specific purposes.
Plan for Improvement:
1. Enhance Packaging and Shipping:
- Implement better packaging techniques to prevent the molds from arriving deformed or damaged.
- Use protective materials or boxes to ensure the molds are in good condition upon delivery.
2. Improve Heat Resistance:
- Research and develop a resin formulation that can withstand higher temperatures to prevent melting or deformation when used with candles.
- Clearly communicate the heat resistance limitations of the molds to customers to prevent misuse.
3. Mold Release Spray for Cured Resin Removal:
- Provide recommendations for using mold release spray to help customers remove cured resin from the pendants.
- Offer mold release spray as an optional accessory for customers to purchase along with the molds.
4. Redesign 'Standing' Pendant Molds:
- Redesign the 'standing' pendant molds to make them easier to remove.
- Rethink the shape or add features that aid in the removal process, ensuring customers can use the molds without struggling.
5. Offer Larger Cup Molds:
- Consider introducing larger cup molds to meet customer expectations.
- Provide clear dimensions and images to accurately represent the size of the cup molds to prevent misconceptions.
6. Improve Release Mechanism for Smaller Molds:
- Modify the design of smaller molds to enhance their release mechanism, making it easier for customers to remove resin from them.
- Test different mold materials or textures to reduce the sticking problem without compromising the functionality and purpose of the molds.
By addressing these issues and implementing the suggested improvements, the product will provide a better user experience, leading to higher customer satisfaction.
