YOREPEK Backpacks for Men,Extra Large Travel Backpack with USB Charging Port,TSA Friendly Business College Bookbags Fit 17 Inch Laptops 45L,Black: Computers & Accessories
YOREPEK Backpacks for Men,Extra Large Travel Backpack with USB Charging Port,TSA Friendly Business College Bookbags Fit 17 Inch Laptops 45L,Black: Computers & Accessories
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1. Zippers breaking: One customer reported that the zippers on the backpack broke immediately after ordering it. Another customer mentioned that the zippers are loose and come undone on their own, causing the compartments to open partially.
2. Heavy weight: A small-framed woman mentioned that the backpack gets very heavy very fast, especially when traveling, and she found it difficult to carry around. Another customer also complained about the weight of the backpack, struggling to get it under the seat on an airplane or put it in an overhead bin.
3. Durability issues: Multiple customers reported that the backpack started tearing or suffered from broken parts after a short period of use. One customer mentioned that the buckle for adjusting the straps broke off while traveling. Another customer's husband had the same backpack, and it also did not last a year.
4. Loose zippers: One customer mentioned that the zippers on the backpack are loose and come undone on their own, posing a risk of items falling out.
Plan to address and fix these issues in the manufacturing process:
1. Improve zipper quality: Use higher-quality zippers that are more durable and less prone to breaking or coming undone on their own. Conduct thorough testing of zippers before incorporating them into the backpack.
2. Reduce weight: Explore ways to reduce the overall weight of the backpack without compromising its functionality and durability. This could involve using lighter materials or reevaluating the design to optimize weight distribution.
3. Enhance durability: Strengthen the construction and reinforce critical areas of the backpack that are prone to tearing or breaking. Conduct rigorous testing to ensure that the backpack can withstand regular use and rough handling.
4. Address loose zipper issue: Adjust the design or components of the zippers to prevent them from coming undone on their own. Consider adding additional features like zipper locks or securing mechanisms to provide extra protection.
5. Continuously monitor and improve manufacturing quality: Implement strict quality control measures throughout the manufacturing process to identify and address any potential flaws or defects before the product reaches the market. This includes inspecting all components, conducting regular product testing, and addressing any issues promptly.
By implementing these improvements, the manufacturer can address the issues raised by customers and enhance the overall quality and user experience of the product.
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