





Wholesale KISSKIND Tumbler With Handle 40 oz Travel Mug Straw Covers Cup with Lid Insulated Quencher Stainless Steel Water Iced Tea Coffee Gift Bayleaf
Wholesale KISSKIND Tumbler With Handle 40 oz Travel Mug Straw Covers Cup with Lid Insulated Quencher Stainless Steel Water Iced Tea Coffee Gift Bayleaf
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Complaints and Issues:
1. Straw Quality: Customers have mentioned that the straw included with the product is not as big or sturdy as some would prefer. This could affect the overall user experience and may lead to dissatisfaction with the product.
2. Lid Misalignment: One customer has complained about the lid not lining up properly, causing inconvenience when trying to use the tumbler. This can be frustrating for users and could impact their overall satisfaction with the product.
3. Limited Color Options: Some customers have expressed a desire for more color options to choose from. This lack of variety could lead to potential customers looking for alternative products that offer more customization options.
Plan for Improvement:
1. Upgrade Straw Quality: To address complaints about the straw quality, the manufacturing process could be adjusted to use a more durable and larger straw. This would improve the overall user experience and increase customer satisfaction.
2. Improve Lid Alignment: The manufacturing process should be adjusted to ensure that the lids are aligned properly with the tumbler. This would prevent issues with misalignment and make the product more user-friendly.
3. Expand Color Options: To address the limited color options concern, the company could introduce new color variations to cater to a wider range of consumer preferences. This would enhance the product offering and attract more customers looking for customization options.
Implementing these improvements would help in resolving the issues highlighted in customer reviews and enhance the overall quality and user experience of the product.