
Wholesale Australian Gold Hemp Nation Pomaberry Tan Extender, 18 Ounce
Wholesale Australian Gold Hemp Nation Pomaberry Tan Extender, 18 Ounce
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- Broken Pump: Several customers have complained about the pump on the bottle being broken in two pieces or not working properly, which makes it inconvenient to use the product.
- Pump Design Flaw: Some customers have mentioned that the pump does not reach the bottom, which means that they are unable to get all of the product out of the bottle.
**Plan for Improvement**
- Address Pump Issues: To address the problem of broken pumps, we can conduct a thorough review of the design and quality of the pump mechanism. This may involve working with the manufacturer to source higher quality pumps that are less prone to breaking. Additionally, we can implement improved quality control measures to ensure that all pumps are functioning properly before being packaged.
- Redesign Pump System: To address the issue of the pump not reaching the bottom of the bottle, we can redesign the pump system to ensure that it is able to dispense all of the product. This may involve redesigning the length of the pump tube or implementing a different pump mechanism altogether.
- Customer Education: To prevent future complaints about pump issues, we can provide clear instructions on how to properly use the pump and ensure that customers are aware of any potential design limitations. This can help improve the overall user experience and satisfaction with the product.
By implementing these improvements, we can enhance the overall quality and user experience of the product, leading to higher customer satisfaction and loyalty.