BELLEZE 014-HG-PH42-BLK 42, 000BTU Deluxe Propane Outdoor Patio Heater Pyramid Dancing, Hammered Black : Garden & Outdoor
BELLEZE 014-HG-PH42-BLK 42, 000BTU Deluxe Propane Outdoor Patio Heater Pyramid Dancing, Hammered Black : Garden & Outdoor
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1. Stability: One customer mentioned that the patio heater fell over due to wind, indicating a lack of stability.
2. Heat output: Several customers mentioned that the heater does not provide a lot of heat or that you need to be fairly close to feel any heat.
3. Assembly: Some customers experienced difficulties with the assembly process, mentioning that it took longer than the stated time and required two or more people.
4. Protective film removal: The plastic sheeting that protects the stainless steel panels was difficult to remove, causing inconvenience during assembly.
5. Battery placement: One customer mentioned that it was not clear where the battery should be placed in the ignitor.
Plan for improvement:
1. Stability:
a. Reinforce the base of the patio heater to provide better stability in windy conditions.
b. Include clear instructions or recommendations for anchoring the patio heater to prevent tipping.
2. Heat output:
a. Enhance the heating element or adjust the burner design to increase the heat output.
b. Consider using infrared or radiant heating technology to improve the heat radiation range.
3. Assembly:
a. Provide more detailed and user-friendly assembly instructions, including step-by-step illustrations or videos.
b. Simplify the design or packaging to make assembly easier and less time-consuming.
4. Protective film removal:
a. Improve the adhesive properties of the protective film, making it easier to peel off from the stainless steel panels.
b. Include a tool or implement specifically designed to facilitate the removal of the protective film.
5. Battery placement:
a. Clearly label or mark the correct placement of the battery in the ignitor.
b. Include detailed instructions on battery installation to ensure proper functioning of the ignitor.
By addressing these issues and implementing the suggested improvements, the manufacturer can enhance the overall customer experience and satisfaction with the patio heater.
