
Wholesale Bath and Body Works Beautiful Day Gift Set of Shower Gel, Lotion, Mist and Body Cream by N/A
Wholesale Bath and Body Works Beautiful Day Gift Set of Shower Gel, Lotion, Mist and Body Cream by N/A
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Issues Identified:
1. Limited Availability:
- Customers would like to be able to purchase the product in-store rather than online only.
2. Scent Longevity:
- Some customers have mentioned that the scent does not last as long as they would expect.
3. Limited Product Range:
- While customers enjoy the scent, there are limited products available in the range, which may limit the overall experience.
Comprehensive Improvement Plan:
1. Increase Availability:
- Work with retailers to expand the availability of the product in physical stores to cater to customers who prefer in-person shopping experiences.
2. Enhance Scent Longevity:
- Conduct research and development to improve the formula of the product to increase the longevity of the scent without compromising on its freshness.
3. Expand Product Range:
- Introduce new products in the range such as perfumes, lotions, and body washes to offer customers a more comprehensive experience with the scent they love.
4. Customer Feedback:
- Implement a feedback system for customers to provide input on their experience with the product, allowing for continuous improvement based on real-time feedback.
5. Marketing & Communication:
- Improve communication with customers regarding the product, its benefits, and any changes made to address their feedback. This will help build trust and loyalty among customers.
By implementing these improvement strategies, the product can address the issues identified in the reviews and ultimately enhance the overall customer experience, leading to increased satisfaction and loyalty.