
Wholesale Caress Daily Silk Beauty Bars, 4.25 oz bars, 2 ea (Pack of 2) Orange 4 Ounce (Pack of 2)
Wholesale Caress Daily Silk Beauty Bars, 4.25 oz bars, 2 ea (Pack of 2) Orange 4 Ounce (Pack of 2)
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1. Discontinued Scent: Customers are unhappy that the original orange scent of the Caress Daily Silk Beauty Bar has been discontinued, and they are receiving a different scent (pink) instead.
2. Stronger Scent: Some customers find the current scent of the beauty bar to be too strong, causing sensitivity issues.
3. Misleading Packaging: Customers are receiving only one pack of the beauty bar instead of the advertised pack of two.
4. Difficulty Finding Original Scent: Customers are having difficulty finding the original Daily Silk scent that they have been using for many years.
Plan for Improvement:
1. Reintroduce Original Scent: Consider reintroducing the original orange scent of the beauty bar to meet customer demand and bring back a beloved product.
2. Adjust Scent Strength: Work on adjusting the formula to reduce the scent strength to make it more suitable for those with sensitivity issues.
3. Improve Packaging Accuracy: Ensure that the packaging accurately reflects the number of beauty bars included in each pack to avoid customer confusion and disappointment.
4. Increase Availability of Original Scent: Make efforts to increase the availability of the original Daily Silk scent in stores or online to cater to loyal customers who prefer this particular fragrance.