





Wholesale Creamy Carbonara Fiesta Bundle Bag of 5 Packs of SAMYANG Carbonara Buldak Chicken Flavor Ramen – Halal Certified – 22.95 Oz (Pack of 1)
Wholesale Creamy Carbonara Fiesta Bundle Bag of 5 Packs of SAMYANG Carbonara Buldak Chicken Flavor Ramen – Halal Certified – 22.95 Oz (Pack of 1)
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1. Issue with Spiciness Level:
- Customers have mentioned that the product is very spicy, to the point where it can make them uncomfortable.
- Some customers have had to add less of the spicy pack or only use half of the sauce package to adjust the spice level.
- There is a discrepancy in the spiciness preference among customers, some finding it very spicy while others enjoying it but recommending to use less spice.
2. Positive Feedback:
- Customers overall love the taste and wider noodles of the product.
- Many customers find the product addicting and enjoy customizing it with additional toppings like cheese and heavy cream.
- Some customers appreciate the convenience of buying the product on Amazon when it's not readily available in local supermarkets.
Plan for Improvement:
1. Spiciness Level Adjustment:
- Conduct market research to understand the target audience's preference for spiciness levels.
- Offer different versions of the product with varying spice levels or provide separate spice packets for customers to adjust according to their taste.
- Clearly communicate the spiciness level on the packaging to manage customer expectations.
2. Quality Control and Safety:
- Implement stringent quality control measures to ensure the safety and health of consumers.
- Conduct thorough ingredient checks and testing to avoid any harmful substances in the product.
- Maintain transparency in product labeling and provide clear information about the ingredients used.
3. Product Distribution:
- Work on expanding the product's availability in local supermarkets to make it more accessible to customers.
- Strengthen distribution channels and partnerships to reach a wider consumer base.
- Enhance the online purchasing experience on platforms like Amazon with attractive offers and discounts.
By addressing the issues related to spiciness levels, quality control, and distribution, the product can improve customer satisfaction and loyalty while ensuring product safety and accessibility.