Wholesale Cumbor 29.7-46" Baby Gate for Stairs, Mom's Choice Awards Winner-Auto Close Dog Gate for the House, Easy Install Pressure Mounted Pet Gates for Doorways, Easy Walk Thru Wide Safety Gate for Dog, White White 29.7-46" W x 30.5" H
Wholesale Cumbor 29.7-46" Baby Gate for Stairs, Mom's Choice Awards Winner-Auto Close Dog Gate for the House, Easy Install Pressure Mounted Pet Gates for Doorways, Easy Walk Thru Wide Safety Gate for Dog, White White 29.7-46" W x 30.5" H
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1. Lack of Banister Attachments:
- Customers have complained that the gate only comes with 2 banister attachments instead of 4, causing them to use regular attachments for the bottom, which may affect the overall security of the gate.
2. Issues with Installation Process:
- Some customers found the installation process confusing and mentioned the importance of reading the instructions thoroughly to avoid any issues.
- Cutting the red zip tie before securing the gate can impact its functioning, leading to difficulties in closing the gate.
- Customers appreciated the gate's sturdiness but had concerns about potential damage to walls during installation.
3. Rusting in Outdoor Conditions:
- A customer noted that the gate started to rust within a month when used in a coastal area, indicating potential durability issues in outdoor conditions.
4. Hinges Getting Stiff:
- One customer mentioned that the gate hinges got stiff after about 6 months of use, requiring the use of WD40 to maintain functionality.
Plan for Improvement:
1. Include Sufficient Banister Attachments:
- Ensure that the gate comes with 4 banister attachments to cater to different installation needs and provide better security.
2. Simplify Installation Process:
- Simplify the installation process by providing clear and concise instructions that cover all necessary steps, including the importance of not tampering with the gate before securing it properly.
3. Improve Durability for Outdoor Use:
- Enhance the gate's materials or coating to prevent rusting in outdoor conditions, making it suitable for various environments.
4. Address Hinges Stiffness Issue:
- Improve the gate's hinge mechanism to prevent stiffness over time, ensuring smooth operation throughout prolonged use.
By implementing these improvements, the product can address the issues raised by customers and enhance overall user satisfaction and experience.