Dingo Twist Sticks 50 Count, Rawhide for Dogs, Made with Real Chicken : Pet Supplies
Dingo Twist Sticks 50 Count, Rawhide for Dogs, Made with Real Chicken : Pet Supplies
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1. Packaging durability: Some customers have reported that the sticks have broken through the packaging during transport. This can be a problem as it affects the product's presentation and may cause a safety hazard if the packaging is sharp.
2. Need for extra coloring: One customer questioned why there is red dye in the product, stating that dogs do not need extra coloring in their food.
3. Upset stomachs: Another customer reported that their dogs' tummies were upset after consuming the product. This suggests that there may be some ingredients or formulation that is causing digestive issues in certain dogs.
Comprehensive plan to address and fix these issues in the manufacturing process:
1. Packaging improvement:
- Use more durable materials: Evaluate the materials used in the packaging and consider using stronger plastics or alternative materials that can withstand the forces experienced during transport without breaking.
- Optimize packaging size: Redesign the packaging to be more compact and snug, minimizing the movement/momentum of the sticks during transport to prevent breakage.
- Implement quality control measures: Establish strict quality control procedures to ensure that the packaging is free from defects or cuts before being filled with sticks.
2. Red dye removal:
- Review formulation: Assess the use of red dye in the product and its necessity. Determine if there are other ways to enhance the product's appeal without the need for artificial coloring.
- Conduct tests and trials: Develop and test alternative formulations without red dye to ensure that the removal of coloring does not impact the taste, appearance, or overall experience of the product.
- Communicate with customers: Clearly communicate the changes in the product formulation to customers, highlighting the removal of red dye and addressing any concerns they may have.
3. Address digestive issues:
- Seek veterinary consultation: Consult with veterinarians to identify potential ingredients or formulations that could potentially cause digestive issues in certain dogs.
- Reformulate the product: Modify the formulation to eliminate or replace the problematic ingredients, ensuring that the product is suitable for a wider range of dogs.
- Conduct thorough testing: Before releasing the reformulated product, conduct extensive testing to ensure that it does not cause any digestive issues and is safe for consumption.
- Provide customer support: Offer assistance and guidance to customers who have experienced digestive issues with the current product, addressing their concerns and potentially offering replacements or refunds.
Overall, by implementing these improvements in the manufacturing process, the product can address customer complaints regarding packaging durability, artificial coloring, and digestive issues, resulting in a better user experience and customer satisfaction.
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