







Wholesale Dove Body Wash with Pump Deep Moisture For Dry Skin Moisturizing Skin Cleanser with 24hr Renewing MicroMoisture Nourishes The Driest Skin 30.6 oz Fragranced 1.91 Pound (Pack of 1)
Wholesale Dove Body Wash with Pump Deep Moisture For Dry Skin Moisturizing Skin Cleanser with 24hr Renewing MicroMoisture Nourishes The Driest Skin 30.6 oz Fragranced 1.91 Pound (Pack of 1)
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1. Defective Pump: One customer reported receiving a bottle with a defective pump, which made it difficult to dispense the product effectively.
2. Slippery Residue: Several customers mentioned that another brand's body wash (presumably Olay) left their bathtub and shower surfaces slippery due to excessive oil content, posing a safety hazard.
**Plan for Improvement:**
1. Quality Control: Implement a more rigorous quality control process to ensure that all pumps are functioning properly before packaging and shipping the product to customers. This can involve testing each pump before assembly and packaging.
2. Reformulation: Reduce the oil content in the body wash formula to prevent the build-up of slippery residue in the bathtub and shower. This can involve adjusting the moisturizing ingredients to achieve a balance between hydration and residue-free rinsing.
3. Safety Testing: Conduct thorough safety testing to ensure that the body wash does not create slippery surfaces in the bathtub or shower. This can involve simulated usage scenarios and feedback from a diverse group of testers to identify and address potential safety hazards.
4. Customer Communication: Provide clear instructions on the proper use and rinsing of the body wash to prevent the build-up of any residues that could pose a safety risk. This can include guidelines for cleaning the bathtub and shower surfaces after each use to maintain a safe environment.