







Wholesale Duke Extreme Non-Lethal 68 Caliber Projectiles OC Spray Balls, Pepper Spray Self Defense Balls, Pepper Spray Balls, 68 Caliber Self Defense Balls, Non Lethal Ammo (1% OC+4% PAVA - 25 Count)
Wholesale Duke Extreme Non-Lethal 68 Caliber Projectiles OC Spray Balls, Pepper Spray Self Defense Balls, Pepper Spray Balls, 68 Caliber Self Defense Balls, Non Lethal Ammo (1% OC+4% PAVA - 25 Count)
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1. Eye and nose irritation: One customer experienced eye and nose irritation when using the product, causing discomfort.
2. Strong odor: Another customer mentioned that the product had a strong odor that was unpleasant during use.
3. Comparison to Byrna Max: A customer found the product comparable to Byrna Max but experienced side effects such as burning sensation in the mouth and nose.
4. Limited usage: Some customers found the product limited in terms of its effectiveness against certain animals like raccoons and cats.
Plan for Improvement:
1. Address eye and nose irritation: Investigate the ingredients or components causing eye and nose irritation and consider reformulating the product to eliminate these irritants.
2. Odor control: Develop a method to minimize or eliminate the strong odor associated with the product to improve the overall user experience.
3. Safety testing: Conduct thorough safety testing to ensure that the product does not cause any adverse side effects like burning sensations when used.
4. Efficacy improvement: Research and develop ways to enhance the product's effectiveness against a wider range of animals to meet customers' expectations.
5. Customer feedback: Implement a system to gather and analyze customer feedback regularly to identify any issues or concerns with the product and address them promptly.
6. Training and education: Provide clear instructions and guidelines on the proper use of the product to prevent any unintended side effects or misuse by customers.
By implementing these improvement measures, the product can address customer concerns, enhance its overall quality, and ensure greater customer satisfaction.