


Wholesale EXXE&OYYO Men's Shark Hoodie,Cotton Material Shark Jaw Jacket Ape Camo Full Zip Jacket Up Medium Ink White
Wholesale EXXE&OYYO Men's Shark Hoodie,Cotton Material Shark Jaw Jacket Ape Camo Full Zip Jacket Up Medium Ink White
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1. Size: Customers have complained that the product runs small, leading to dissatisfaction with the fit of the jacket. This can be a significant issue for customers looking to purchase the product for themselves or as a gift.
2. Quality Control: One customer mentioned that the patches on the hoodie were not properly stitched in, requiring them to fix it themselves. This indicates a lack of quality control in the manufacturing process, leading to potential defects in the product.
3. Shipping Time: Customers have pointed out that the product takes a long time to ship from Japan. This can be a downside for customers who are looking for a quick delivery or need the product by a certain deadline.
Plan for Improvement:
1. Size Options: The manufacturing process should include a review of the sizing charts to ensure that accurate measurements are provided to customers. Additionally, offering a wider range of sizes can help accommodate customers with different body types and preferences.
2. Quality Assurance: Implementing a stricter quality control process can help prevent issues such as poorly stitched patches. Conducting thorough inspections before shipping out the product can help ensure that every item meets the company's quality standards.
3. Expedited Shipping Options: To address the long shipping times from Japan, consider offering expedited shipping options for customers who are willing to pay extra for faster delivery. This can help improve customer satisfaction and meet the needs of those with time-sensitive orders.
By addressing these issues in the manufacturing process, the company can improve customer satisfaction and provide a higher quality product to its customers.