Wholesale Elmer's White PVA Glue | 946 mL | Washable and Kid Friendly | Great for Making Slime and Crafting
Wholesale Elmer's White PVA Glue | 946 mL | Washable and Kid Friendly | Great for Making Slime and Crafting
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1. Limited Use: Customers have noted that the glue works well specifically for cardboard, construction paper, and regular paper. However, there is a lack of information on its effectiveness on other materials, limiting its versatility.
2. Smell: While some customers appreciate the lack of a noxious smell, others find the scent nostalgic but potentially overpowering, as noted by one customer who mentioned it reminded them of elementary school.
3. Lack of Newness: One customer complained about receiving a used product, indicating a potential issue with the quality control practices of the manufacturer.
4. Value Comparison: Some customers questioned the value of purchasing the glue online versus in-store, suggesting that the product may be priced higher or provide less quantity compared to other options in traditional retail outlets.
Plan for Improvement:
1. Product Testing and Documentation: Conduct thorough testing of the glue on various materials to provide customers with a clear understanding of its compatibility. This information should be prominently displayed on product packaging and online descriptions.
2. Scent Variation: Consider offering scented and unscented versions of the glue to cater to customers who have different preferences regarding scent. This can enhance the overall user experience and appeal to a wider range of consumers.
3. Quality Control Measures: Implement stricter quality control processes to ensure that all products are new and unused before they are shipped to customers. This will enhance customer satisfaction and trust in the brand.
4. Price and Quantity Transparency: Clearly communicate the value proposition of purchasing the glue online, highlighting any cost savings or conveniences that make it a better option compared to purchasing in-store. Consider offering promotions or discounts to further incentivize online purchases.
By addressing these issues and implementing the proposed improvements, the manufacturer can enhance the overall customer experience, boost product satisfaction, and increase brand loyalty.
