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Wholesale Embryolisse Lait-Crème Concentré, Multifunction Daily Moisturizer, Primer, and Makeup Remover, Suitable for All Skin Types. French Face Cream With Shea Butter & Aloe Vera 1.01 Fl Oz (Pack of 1)
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1. **Leaves oily residue:** Some customers with combination skin have mentioned that the cream can make them oily as the day goes on, especially in the T-zone. This can be a problem for those looking for a moisturizer that does not exacerbate oiliness throughout the day.
2. **Heavy scent:** A few customers have noted that the scent of the cream is too strong or reminiscent of a "granny" scent, which may be off-putting for those who prefer fragrance-free products.
3. **Not hydrating enough:** One customer mentioned that when used alone, the cream did not provide enough hydration for their skin. They found it more effective when layered over another moisturizer, indicating a potential issue with the product's standalone hydrating properties.
**Comprehensive Plan for Improvement:**
1. **Adjust formulation for oil control:** To address the issue of leaving an oily residue on combination skin, the formulation of the product can be adjusted to include oil-absorbing or mattifying ingredients. This can help maintain a matte finish throughout the day without compromising hydration.
2. **Reduce scent intensity:** To cater to customers who prefer fragrance-free products or are sensitive to strong scents, the concentration of the fragrance can be reduced in the formula. This will make the cream more appealing to a wider range of individuals with different scent preferences.
3. **Enhance hydrating properties:** To ensure that the cream provides adequate hydration on its own, the formulation can be enriched with more hydrating ingredients such as hyaluronic acid or glycerin. This will help improve the overall effectiveness of the product in delivering moisturization to the skin.
By implementing these improvements in the manufacturing process, the product can address the issues highlighted in the customer reviews and enhance overall customer satisfaction and product performance.