







Wholesale Hero Cosmetics Force Shield Superlight Sunscreen SPF 30 - Everyday SPF 30 for Acne-Prone Skin with Zinc Oxide, Green Surge, and Extremolytes - Fragrance Free and Reef Safe (50 ml)
Wholesale Hero Cosmetics Force Shield Superlight Sunscreen SPF 30 - Everyday SPF 30 for Acne-Prone Skin with Zinc Oxide, Green Surge, and Extremolytes - Fragrance Free and Reef Safe (50 ml)
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1. Proximity to expiration date: Some customers complained that the product they received was close to its expiration date, which was concerning, especially when bought at a discount.
2. White cast: A few customers mentioned that the sunscreen left a white cast on their skin, which can be inconvenient, especially for individuals with darker skin tones.
3. Inconsistency in application: Some customers experienced issues with the product pilling or not blending well with other skincare products, affecting the overall application and effectiveness of the sunscreen.
4. Low SPF: A customer expressed a desire for a higher SPF version of the product, as the current SPF level did not meet their needs for protection, especially during physical activities or when the UV index is high.
5. Thin consistency: One customer noted that the sunscreen's thin consistency sometimes led to a white cast upon application, which may be problematic for individuals with darker skin tones.
Plan for improvement:
1. Ensure product freshness: Implement stricter quality control measures to ensure that customers receive products with longer shelf lives, minimizing the risk of receiving sunscreen close to its expiration date.
2. Address white cast issue: Work on formulating the sunscreen to be more inclusive by reducing or eliminating the white cast, making it suitable for individuals with all skin tones.
3. Improve consistency: Conduct thorough compatibility tests with various skincare products to ensure that the sunscreen does not pill or have application issues when used with other products in a skincare routine.
4. Consider higher SPF options: Develop a version of the sunscreen with a higher SPF level to cater to customers who require increased sun protection, especially during outdoor activities or high UV exposure periods.
5. Enhance product texture: Fine-tune the sunscreen's consistency to provide a smoother application and better blending, ensuring a more comfortable and effective user experience for all customers.