





Wholesale Self-Defense Heavy Duty Stun Gun for Men & Women,15 Foot Range,1.80 µC Painful Charge,LED Flashlight,Safety Switch
Wholesale Self-Defense Heavy Duty Stun Gun for Men & Women,15 Foot Range,1.80 µC Painful Charge,LED Flashlight,Safety Switch
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1. Lack of test cartridge: Customers expressed a desire for a test cartridge to practice using the product before actually needing to use it in a real-life situation.
2. Broken website: Some customers mentioned a broken website which made it difficult for them to order necessary accessories, such as a charger cable.
3. Loose charger cable: Customers experienced issues with the charger cable being loose and not effectively charging the device, leading to potential safety concerns and the product discharging unexpectedly.
4. Battery indicator not working: Some customers found that the battery indicator on the product was not functioning properly, potentially causing confusion and uncertainty about the device's power status.
5. Lack of clear instructions and demonstration: Customers noted a lack of clear instructions and demonstration videos from the manufacturer on how to properly use the product, particularly in terms of shooting the double pins.
Plan to address and fix these issues in the manufacturing process:
1. Provide a test cartridge: Implement a test cartridge option for customers to practice using the product safely before needing to use it in a real emergency situation.
2. Fix website issues: Allocate resources to address and fix any broken aspects of the website to ensure customers can easily order necessary accessories and have a seamless online experience.
3. Improve charger cable quality: Upgrade the charger cable quality to ensure a secure and stable connection for effective charging, reducing the risk of safety concerns and unexpected discharges.
4. Battery indicator improvement: Enhance the battery indicator functionality to accurately display the device's power status, providing users with clear information on when the device needs to be recharged.
5. Create instructional videos: Develop clear and comprehensive instructional videos demonstrating how to properly use the product, including shooting the double pins, to ensure users have a better understanding of its functionality and operation.
By implementing these improvements, the manufacturer can address the issues highlighted in the customer reviews and enhance the overall user experience with the product.