



Wholesale Hatsan Blitz Semi/Full Auto Select Fire PCP Air Rifle, .30 Caliber
Wholesale Hatsan Blitz Semi/Full Auto Select Fire PCP Air Rifle, .30 Caliber
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1. Bolt action is extremely rough, needs to be reset after almost every shot, and can only fire at most 3 rounds full auto. Some customers have reported a sticking bolt right out of the box, which can be dangerous as it may lead to catastrophic part failure.
2. Poor quality control and assembly: Customers have reported receiving rifles with stained or smoke damaged printed letters on the side, as well as markings and dents around the rectangular cover plate below the bolt. This indicates sloppy refurbishing or assembly, leading to disappointment and frustration.
3. Trigger pull is extremely hard, making it difficult to fire the gun. Additionally, pulling and cocking the bolt requires great effort, with some customers having to place the butt of the stock on the ground and push with force to cock it.
4. Lack of response from customer service: Some customers have reported reaching out to customer service for assistance with the issues they are facing with the product, but have not received a timely response, leading to frustration and potential plans to return the product.
Plan for improvement in the manufacturing process:
1. Quality control and assembly inspection: Implement a rigorous quality control process to ensure that all rifles are assembled correctly and without any defects. This includes checking for any stained or damaged parts, ensuring proper alignment of components, and testing the functionality of the bolt action.
2. Addressing the bolt action issue: Conduct a thorough review of the manufacturing process to identify any flaws causing excessive friction in the bolt action. Adjust tolerances and improve the design to reduce sticking and ensure smooth operation.
3. Enhance trigger mechanism: Work on improving the trigger mechanism to reduce the hardness of the trigger pull, making it easier and more comfortable for users to fire the gun.
4. Customer service responsiveness: Implement a more efficient customer service system that ensures timely responses to customer inquiries and issues. Provide clear instructions on how to address common problems and offer support for troubleshooting and repairs.
By addressing these key issues and implementing the suggested improvements, the product can be enhanced to meet customer expectations and provide a better user experience overall.