
Wholesale Reef Buster Ivermectin Paste 6.08g Tubes (4-Pack) Bundled Sticker Included, White
Wholesale Reef Buster Ivermectin Paste 6.08g Tubes (4-Pack) Bundled Sticker Included, White
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1. **Inconsistent Taste**: Several customers have complained about the taste of the product, stating that their horses do not like it. This indicates a potential issue with the flavoring or formulation of the product.
2. **Lack of Detailed Instructions**: One customer mentioned having to administer the product in small amounts with water, indicating a lack of clear instructions on the proper dosage and administration process.
3. **General Positive Feedback**: While most customers have given positive feedback on the product's effectiveness, there are still recurring issues that need to be addressed.
### Plan for Improvement:
1. **Taste Improvement**:
- Conduct taste testing with horses to determine the palatability of the product.
- Consider adding flavoring agents or adjusting the formulation to make it more appealing to horses.
2. **Clear Dosage Instructions**:
- Provide detailed and clear instructions on the proper dosage and administration process on the product packaging.
- Include visual aids or videos demonstrating how to administer the product correctly.
3. **Quality Assurance**:
- Implement quality control measures to ensure consistent taste and effectiveness of the product.
- Conduct regular testing and feedback collection from customers to address any issues promptly.
4. **Customer Communication**:
- Improve communication with customers by addressing their feedback promptly and transparently.
- Offer customer support for any questions or concerns regarding the product.
By implementing these improvements, the product can address the issues highlighted in the customer reviews and enhance overall customer satisfaction.