Kaysent Heavy Duty Classroom Headphones Set for Students - (KPB-10Mixed) 10 Packs Multi-Colors Kids' Headphones for School, Library, Computers, Children and Adult(No Microphone): Home Audio & Theater
Kaysent Heavy Duty Classroom Headphones Set for Students - (KPB-10Mixed) 10 Packs Multi-Colors Kids' Headphones for School, Library, Computers, Children and Adult(No Microphone): Home Audio & Theater
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1. Ear padding keeps sliding off: Several customers have mentioned that the black ear padding of the headphones keeps falling off, which can be inconvenient and require extra effort to put it back on. One customer even mentioned using glue to keep them in place.
2. Durability issues: While some customers praised the durability of the headphones, there are instances where customers have experienced the headphones breaking or not working after a short period of use. One customer stated that several pairs stopped working after just two months, even though they weren't roughly handled.
3. Sound quality and functionality: Some customers have reported issues with the sound quality and functionality of the headphones. One customer mentioned that the volume suddenly became very low and couldn't be increased. Another customer mentioned that after a few weeks of use, the sound stopped working or became very low, and they noticed that the part that plugs into the headphone jack was bending and splitting, suggesting possible wiring issues.
4. Warranty and customer service: While some customers appreciated the warranty offered by the company, others mentioned having to use it due to various issues with the headphones. However, the process of getting replacements was described as hassle-free and easy.
Plan to address and fix these issues in the manufacturing process:
1. Improve ear padding attachment: To address the issue of the ear padding sliding off, the manufacturing process should be modified to ensure a more secure attachment. This could include using stronger adhesive or redesigning the padding attachment mechanism to make it more stable.
2. Enhance durability: The manufacturing process should be optimized to improve the overall durability of the headphones. This could involve using higher-quality materials or reinforcing weak areas prone to breaking, such as the wiring connections or headphone jack.
3. Improve sound quality and functionality: The manufacturing process should be reviewed to identify and rectify any issues related to sound quality and functionality. This could include conducting thorough testing of each headphone unit to ensure consistent sound performance and addressing any wiring or connectivity issues during production.
4. Streamline warranty and customer service: While the warranty and customer service are mentioned positively by some customers, efforts can be made to prevent customers from needing to use the warranty in the first place. By addressing the issues mentioned above and improving the overall quality control during manufacturing, the need for replacements or repairs can be minimized. Additionally, customer feedback regarding headphone issues should be used to continuously improve the product and address any recurring problems.
Overall, by implementing these improvements in the manufacturing process, the company can enhance the product's design, functionality, and user experience, providing customers with a more reliable and satisfactory product.
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