



Wholesale Koi Beauty Professional Derma Roller, 200 Real Individual Titanium Microneedle Roller, Microneedling Roller for Face Body Scalp, Micro Needle Roller for Men Women 0.5
Wholesale Koi Beauty Professional Derma Roller, 200 Real Individual Titanium Microneedle Roller, Microneedling Roller for Face Body Scalp, Micro Needle Roller for Men Women 0.5
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1. Uneven Hair Growth: One customer mentioned that the product caused their hair to grow unevenly and catch on the roller when used on the scalp, leading to doubts about using it on their face as well.
2. Lack of Information: Another customer mentioned that they were unsure about the material of the needles and found the product to be smaller than anticipated, indicating a lack of clear information provided about the product.
Plan for Improvement:
1. Address Hair Growth Issues: To address the issue of uneven hair growth and hair catching on the roller, the manufacturer can consider revising the design of the roller. This could include adjusting the needle length or spacing to prevent hair from getting caught, especially when used on sensitive areas like the scalp or face.
2. Improve Product Information: To provide customers with more detailed information about the product, the manufacturer can update their product descriptions to include the material of the needles, dimensions of the product, and any other relevant information that may help customers make an informed decision. This can help set realistic expectations and reduce confusion for potential customers.
3. Quality Control: Implement a stringent quality control process to ensure that the product matches the description provided. This can help prevent discrepancies between customer expectations and the actual product received, leading to higher customer satisfaction and repeat purchases.
4. Customer Support: Offer responsive customer support to address any queries or concerns that customers may have about the product. By providing clear communication channels and timely responses, the manufacturer can build trust with customers and foster positive relationships that encourage repeat business.