Processing usually takes about an hour, during business hours:
⁃ Monday to Friday, 8.30am to 6pm, 8pm to 12am, Hong Kong Time (GMT+8).
Sometimes processing can take up to 96 hours, as we need to get a response from the manufacturer regarding the weight and size of the boxes to calculate the shipping cost for you.
Our managers manually search for manufacturers of similar products with the lowest price. They will help you with further customization, which will allow you to create your own brand.
Creating your own brand will give you more opportunities to create large and successful company, more profits and control over the retail price of the product.
Please note that we may not be able to find manufacturers of the similar product. If we are unable to find a manufacturer of a similar product, you will be offered recommendations of similar products, which may differ significantly from your request. In this case, your search request will be automatically restored to your account balance and you can submit another product for search.
We provide manufacturer’s prices and make a margin of only 5%, which is used for currency exchange in RMB and other banking fees.
We also publish a link to the manufacturer’s website on the available-to-order product page so you can contact and place an order directly with the manufacturer if needed.
If you have any difficulties when working with our service, please write to the support service via email support@supplyleader.com, they will help you solve any of your questions.