Wholesale Michael Kors handbag for women Sheila satchel medium Black With Gold Hardware
Wholesale Michael Kors handbag for women Sheila satchel medium Black With Gold Hardware
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1. Size: One customer complained that the product was smaller than expected. This may have led to dissatisfaction as customers may have been looking for a larger bag to fit their belongings comfortably.
2. Quality: While one customer mentioned that the quality of the product was good, another customer reported that the cover of the purse tore off within a month of use. This indicates a potential issue with the durability of the product, leading to customer dissatisfaction.
Plan for improvement:
1. Size: To address the issue of size, the manufacturer can provide more detailed product dimensions in the product description, including measurements of the interior compartments. This will help customers make an informed decision about the size of the product before purchase.
2. Quality: To improve the quality and durability of the product, the manufacturer can consider using stronger materials for the cover of the purse. They can also conduct regular quality control checks during the manufacturing process to ensure that all products meet the standards set by the company.
3. Authenticity: To address concerns about the authenticity of the product, the manufacturer can provide a certificate of authenticity with each purchase. This will help customers verify the genuineness of the product and build trust in the brand.
By implementing these improvements, the manufacturer can address the issues raised by customers and enhance the overall customer satisfaction with the product.