






Wholesale POP MART Crybaby Tears Factory Series - Vinyl Face Plush Blind Box, Random Design Action Figures Collectible Toys Home Decorations, Holiday Birthday Gifts, Single Box
Wholesale POP MART Crybaby Tears Factory Series - Vinyl Face Plush Blind Box, Random Design Action Figures Collectible Toys Home Decorations, Holiday Birthday Gifts, Single Box
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1. Quality Control: Customers have reported receiving items with damages such as thread issues and pigment on the face. This indicates a lack of quality control in the manufacturing process.
2. Packaging: Some customers have mentioned that the packaging was damaged or showed signs of tampering, indicating a possible issue with the packaging process.
3. Spoilers: Customers have complained about receiving cards inside the box that reveal the character before opening the blind bag, spoiling the surprise element of the product.
4. Limited Options: Customers have expressed disappointment in receiving the same item multiple times when ordering multiple units, leading to a lack of variety in the product selection.
5. Lack of Clothing: Some customers have mentioned that they do not like that the characters are naked in the set, indicating a preference for clothing on the figures.
Plan for Improvement:
1. Quality Control: Implement a stricter quality control process to ensure that all items are free from damages before they are shipped to customers. This can include thorough inspection of each item before packaging.
2. Packaging: Improve the packaging process to prevent any damages during shipping and ensure that the boxes are sealed properly to prevent tampering.
3. Spoilers: Remove the cards that reveal the character inside the box to maintain the surprise factor for customers. Alternatively, provide a warning on the card to prevent spoiling the experience.
4. Variety in Selection: Revise the selection process to ensure that customers receive a variety of items when ordering multiple units of the product. This can involve implementing a system that avoids duplicates in orders.
5. Clothing Options: Consider providing clothing options for the figures to cater to customers who prefer figures with clothing.
Overall, these improvements in the manufacturing process can help address the issues identified by customers and enhance the overall customer experience with the product.