Poafamx 16GAL Aquarium Water Chiller 60L Fish Tank Cooler Heater System 10-40℃ Temperature Setting Constant Quiet 60L for Home Fish Shrimp Breeding Aquaculture 110V with Pump (60L Chiller): Kitchen & Dining
Poafamx 16GAL Aquarium Water Chiller 60L Fish Tank Cooler Heater System 10-40℃ Temperature Setting Constant Quiet 60L for Home Fish Shrimp Breeding Aquaculture 110V with Pump (60L Chiller): Kitchen & Dining
Amazon Price
$169.90
Amazon Best Sellers Rank
#68744
in Pet Supplies
#252
in Water Pumps
30 Day Sales
928
30 Day Revenue
$6116.60
Amazon Price
$219.24
Amazon Best Sellers Rank
#68744
in Pet Supplies
#252
in Water Pumps
30 Day Sales
3
30 Day Revenue
$657.72
Issues Identified:
1. Slow cooling time when the reef lights are on.
2. The power supply unit (PSU) failed on the second day of use.
3. The pump that comes with the unit is not sufficient for cooling purposes.
4. The product is considered overpriced for what it offers.
5. The water temperature increases quickly if the ambient temperature goes above 78 degrees.
6. Roots getting sucked up in the submerged water pump, causing ice formation and flow stoppage.
7. The product stopped working suddenly.
8. Delayed customer support response.
9. Clunky controls.
10. The switch that turns the product on and off went bad after the warranty period ended.
Plan for Improvement:
1. Improve cooling efficiency when the reef lights are on by upgrading the cooling mechanism.
- Consider implementing an active cooling system instead of passive cooling.
- Use more efficient fans and cooling blocks to dissipate heat.
- Enhance airflow by adding additional fans or improving fan placement.
2. Address the power supply unit (PSU) failures by improving the quality and durability of the PSU.
- Conduct thorough quality control checks on PSU components.
- Source high-quality PSUs from reputable suppliers.
- Test PSUs rigorously before installing them in the product.
3. Upgrade the pump that comes with the unit to ensure sufficient cooling for different applications.
- Research and select a more powerful pump that suits a range of cooling requirements.
- Test the pump's performance and compatibility with different setups.
- Provide the option for customers to upgrade the pump at an additional cost.
4. Reevaluate the pricing of the product to ensure it aligns with its features and performance.
- Conduct a market analysis to compare the product with similar offerings.
- Adjust the pricing strategy accordingly to offer better value for customers.
5. Improve the product's ability to maintain water temperature even in warmer ambient conditions.
- Enhance insulation or cooling capacity to mitigate the impact of higher ambient temperatures.
- Test the product's performance in various temperature scenarios to ensure consistent cooling.
6. Address the issue of roots getting sucked up in the water pump by implementing a filter system in the design.
- Collaborate with customers or experts in specific applications (such as hydroponics) to develop effective filter solutions.
- Test the filter system to ensure it prevents clogging and blockage of the water pump.
7. Enhance product reliability and eliminate sudden failures by conducting thorough testing and quality control measures during manufacturing.
- Implement rigorous performance and durability tests on every unit before packaging and shipping.
- Monitor and address any recurring issues to identify and eliminate root causes.
8. Improve customer support responsiveness to address any issues promptly.
- Increase customer support team size to handle inquiries and support requests efficiently.
- Implement a system for tracking and managing customer queries to ensure timely responses.
9. Simplify and optimize the product's controls to enhance user experience.
- Conduct user testing for control systems, gathering feedback and identifying areas of improvement.
- Redesign controls for intuitive use and easy understanding.
10. Increase the lifespan of the product components, including switches, to ensure longer usability.
- Conduct quality control checks on switches and other sensitive components to prevent premature failures.
- Source high-quality switches from reliable suppliers.
- Extend the warranty period to provide customers with better value and confidence in the product.
By implementing these improvements, the product can address the identified issues and provide customers with a more satisfactory experience.
See more
1. Slow cooling time when the reef lights are on.
2. The power supply unit (PSU) failed on the second day of use.
3. The pump that comes with the unit is not sufficient for cooling purposes.
4. The product is considered overpriced for what it offers.
5. The water temperature increases quickly if the ambient temperature goes above 78 degrees.
6. Roots getting sucked up in the submerged water pump, causing ice formation and flow stoppage.
7. The product stopped working suddenly.
8. Delayed customer support response.
9. Clunky controls.
10. The switch that turns the product on and off went bad after the warranty period ended.
Plan for Improvement:
1. Improve cooling efficiency when the reef lights are on by upgrading the cooling mechanism.
- Consider implementing an active cooling system instead of passive cooling.
- Use more efficient fans and cooling blocks to dissipate heat.
- Enhance airflow by adding additional fans or improving fan placement.
2. Address the power supply unit (PSU) failures by improving the quality and durability of the PSU.
- Conduct thorough quality control checks on PSU components.
- Source high-quality PSUs from reputable suppliers.
- Test PSUs rigorously before installing them in the product.
3. Upgrade the pump that comes with the unit to ensure sufficient cooling for different applications.
- Research and select a more powerful pump that suits a range of cooling requirements.
- Test the pump's performance and compatibility with different setups.
- Provide the option for customers to upgrade the pump at an additional cost.
4. Reevaluate the pricing of the product to ensure it aligns with its features and performance.
- Conduct a market analysis to compare the product with similar offerings.
- Adjust the pricing strategy accordingly to offer better value for customers.
5. Improve the product's ability to maintain water temperature even in warmer ambient conditions.
- Enhance insulation or cooling capacity to mitigate the impact of higher ambient temperatures.
- Test the product's performance in various temperature scenarios to ensure consistent cooling.
6. Address the issue of roots getting sucked up in the water pump by implementing a filter system in the design.
- Collaborate with customers or experts in specific applications (such as hydroponics) to develop effective filter solutions.
- Test the filter system to ensure it prevents clogging and blockage of the water pump.
7. Enhance product reliability and eliminate sudden failures by conducting thorough testing and quality control measures during manufacturing.
- Implement rigorous performance and durability tests on every unit before packaging and shipping.
- Monitor and address any recurring issues to identify and eliminate root causes.
8. Improve customer support responsiveness to address any issues promptly.
- Increase customer support team size to handle inquiries and support requests efficiently.
- Implement a system for tracking and managing customer queries to ensure timely responses.
9. Simplify and optimize the product's controls to enhance user experience.
- Conduct user testing for control systems, gathering feedback and identifying areas of improvement.
- Redesign controls for intuitive use and easy understanding.
10. Increase the lifespan of the product components, including switches, to ensure longer usability.
- Conduct quality control checks on switches and other sensitive components to prevent premature failures.
- Source high-quality switches from reliable suppliers.
- Extend the warranty period to provide customers with better value and confidence in the product.
By implementing these improvements, the product can address the identified issues and provide customers with a more satisfactory experience.
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Item details
AID
AIDFVTKZ3001
PARENT ASIN
B08C2T5GXJ
UPC
727261090648
ASIN
B08C2W5TYW
EAN
0727261090648
Model
POA-HJY-33
Size
60L/16GAL Chiller
Brand
Poafamx
Customer reviews
Top positive review
Adam L. Griffith
Works
C.Dale
A bit pricy, but does the job. Did have a nearly DOA PSU failure however.
Christopher Firman
Great for small aquariums.
kcumblidge
Perfect for DWC hydroponics
Kashi_Unlimited
Stopped working abruptly
Coty W.
Works great for 5 gallon DWC
kristen s.
Trying the Warranty
pettie
SHORT AND SWEET REVIEW
Amazon Customer
Does what it should within reason.
steven b.
it worked while it worked
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