




Wholesale Pokemon TCG: Scarlet & Violet—Prismatic Evolutions Elite Trainer Box
Wholesale Pokemon TCG: Scarlet & Violet—Prismatic Evolutions Elite Trainer Box
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1. Resealed Boxes: Multiple customers have complained about receiving resealed boxes, where packs were open or tampered with, and some cards were missing or replaced with lower value cards. This raises concerns about the authenticity and quality of the product.
2. Poor Card Quality: Some customers have reported receiving packs with cards that were damaged, bent, or of lower quality compared to authentic factory-sealed packs. This affects the overall value and user experience of the product.
3. Unfair Pricing: Customers have mentioned that the product is overpriced, especially when compared to the quality of the cards received. Some customers feel that they did not get good value for the cost of the product.
4. Inconsistent Card Pull Rates: Some customers have expressed disappointment with the cards they pulled from the packs, citing a high number of trainer cards and low-value pulls. This inconsistency in card distribution affects the overall satisfaction of customers.
Plan for Improvement:
1. Quality Control Measures: Implement strict quality control measures in the manufacturing process to ensure that boxes are properly sealed and packs are not tampered with. This will help maintain the authenticity and integrity of the product.
2. Card Quality Assurance: Ensure that all cards included in the product are of high quality, without any bends or damage. This will enhance the overall user experience and increase the value of the product.
3. Pricing Transparency: Review and adjust pricing to align with the quality of the product and ensure that customers feel they are getting good value for their money. Avoid sudden price increases that may deter customers from making future purchases.
4. Card Pull Rate Adjustment: Consider adjusting the card pull rate to ensure a more balanced distribution of cards, reducing the number of low-value pulls and increasing the chances of getting valuable cards. This will improve customer satisfaction and increase the perceived value of the product.