



Wholesale Szco Supplies 7" Emerald Colored Adorned Sgian Dubh Scottish Dirk Knife with Scabbard Black, 211545-GN
Wholesale Szco Supplies 7" Emerald Colored Adorned Sgian Dubh Scottish Dirk Knife with Scabbard Black, 211545-GN
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Issues with the Product:
1. Quality of Materials: Some customers have mentioned that the gem on top of the dirk resembles plastic rather than glass, which affects the overall look and feel of the product. This suggests that the quality of materials used may not be up to the customers' expectations.
2. Functionality: One customer stated that the dirk would not hold up as a tool, indicating that it may not be as durable or practical for everyday use.
3. Design Flaws: Another customer mentioned that the handle is not aligned with the sheath, which suggests a potential design flaw in the product.
4. Taste of Lubricating Oil: One customer complained that the lubricating oil used on the product has a strong taste, which can be off-putting.
Plan for Improvement:
1. Improve Material Quality:
- Replace plastic gem with a higher-quality material to give it a more authentic and premium look.
- Use durable materials that can withstand everyday use as a tool.
2. Enhance Functionality:
- Conduct thorough testing to ensure that the product is functional and practical for its intended use.
- Address any design flaws, such as misalignment between the handle and sheath, to improve usability.
3. Address Taste Issue:
- Use a different lubricating oil that does not have a strong taste, ensuring a better customer experience.
4. Enhance Overall Value:
- Consider offering different versions of the product with varying price points to cater to different customer preferences.
- Provide clear product descriptions to manage customer expectations regarding quality and functionality.
By implementing these improvements, the product can address the issues raised by customers and enhance overall customer satisfaction.