








Wholesale Japan Hair Products - Fino Premium Touch penetration Essence Hair Mask 230g *AF27*
Wholesale Japan Hair Products - Fino Premium Touch penetration Essence Hair Mask 230g *AF27*
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1. Positive reviews highlight that the product makes hair soft, shiny, and healthy, but a negative review mentions that the product did not maintain the customer's waves and instead straightened their curls.
2. Some customers praise the product for its softening and detangling effects, while one customer mentioned that the product did not work for their fine, wavy hair.
3. Customers appreciate the scent of the product and its ability to keep hair soft throughout the day, but one customer complained about the small size of the package.
4. Many customers find the product effective for damaged hair due to styling or chemical treatments, but one review questioned its compatibility with color-treated hair.
5. Positive reviews highlight the product's ability to make hair silky, smooth, and manageable, while a negative review mentioned that the product left their hair feeling heavy and straightened their curls.
6. Most customers appreciate the results of using the product, including improved softness, manageability, and shine, but one negative review criticized the seller for the delayed shipment of the product.
Plan for Improvement:
1. Conduct additional research on different hair types and textures to ensure that the product is suitable for a wide range of customers, including those with fine, wavy, or color-treated hair.
2. Consider reformulating the product to address concerns about potential straightening effects on curly hair while maintaining its softening and detangling benefits.
3. Explore options to offer larger package sizes to accommodate customers who prefer more product for frequent use.
4. Test the product on color-treated hair to determine its compatibility and make necessary adjustments to prevent any adverse effects on colored hair.
5. Review the fragrance of the product to ensure that it is universally appealing and does not overpower sensitive individuals.
6. Improve communication and efficiency in the shipping process to prevent delays and ensure timely delivery of the product to customers.
7. Consider offering a satisfaction guarantee or return policy for customers who are dissatisfied with the product, ensuring a positive customer experience and building trust in the brand.