








Wholesale Squishmallows Original Sanrio 8in Scented Boba Mystery Squad – Official Jazwares Plush (Little)
Wholesale Squishmallows Original Sanrio 8in Scented Boba Mystery Squad – Official Jazwares Plush (Little)
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1. Inconsistency in scent: Some customers mentioned that the scent of the product was not strong or consistent, with some even stating that it was not very scented at all.
2. Lack of variety in surprise packs: Customers reported receiving the same character multiple times when ordering the surprise packs, leading to disappointment and frustration.
3. Size confusion: Some customers were confused about the sizing of the product, expecting it to be smaller based on the name "Squishmallows," but finding it to be a larger 8-inch size.
4. Scent quality: While some customers loved the smell of the product, others mentioned that they wished it smelled more like the character it was representing, such as a cinnamon roll scent for the Cinnamoroll character.
Plan for Improvement in Manufacturing Process:
1. Enhance scent quality: To address the inconsistency in scent, work on improving the strength and consistency of the scent used in the product. Conduct market research to determine the most appealing scents for each character and ensure that the scent matches the character theme accurately.
2. Increase variety in surprise packs: Implement a more diverse range of characters in the surprise packs to prevent customers from receiving the same character multiple times. This can enhance the customer experience and create more excitement around the surprise element of the product.
3. Clear sizing information: Provide detailed information about the size of the product to avoid confusion among customers. Clearly state the dimensions of the product in the product description to manage customer expectations accurately.
4. Consumer feedback loop: Establish a feedback loop with customers to gather insights into their preferences regarding the product, including scent, character variety, and packaging. Use this feedback to continuously improve the product and meet customer expectations.
5. Quality control process: Strengthen quality control measures in the manufacturing process to ensure that all products meet the highest standards of quality. This includes checking for consistency in scent, size accuracy, and overall product satisfaction.
By addressing these issues through the proposed plan, the product can be improved to meet customer expectations and enhance overall satisfaction with the product.