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TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)
TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)

Wholesale TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)

Wholesale TATCHA The Water Cream | Cream Moisturizer for Face, Optimal Hydration For Pure Poreless Skin 0.34 Ounce (Pack of 1)

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Insights
Issues Identified in Customer Reviews:

1. Small size of the product: Some customers mentioned that the product is quite small in size and can be used up quickly, depending on frequency of use. This may be a concern for customers who are looking for a longer-lasting moisturizer.

2. Price point: A few customers expressed hesitation due to the high price of the product. While they found it effective, the cost was a factor to consider before purchasing.

3. Missing portions and lack of proper seal: One customer mentioned that they received the product with some portion missing and there was no proper seal on the container. This raises concerns about product quality and tampering during shipping.

4. Not suitable for oily skin: A customer with oily skin mentioned that the water-based lotion did not work well for them. They preferred a gel-based moisturizer for better results.

Comprehensive Plan for Improvement:

1. Increase product size options: Consider offering larger sizes of the product to cater to customers who use it more frequently and prefer a longer-lasting moisturizer. This can provide more value to customers and reduce the need for frequent re-purchases.

2. Price adjustment or value-added bundles: Explore pricing strategies such as bundling the product with other Tatcha products or offering discounts for bulk purchases to address customer concerns about the high price point. This can make the product more accessible to a wider range of customers.

3. Enhanced packaging and quality control: Implement stricter quality control measures to ensure that all products are properly sealed and intact before shipping. This can help prevent issues such as missing portions or tampering, improving customer satisfaction and trust in the brand.

4. Develop a gel-based alternative: Considering the feedback from customers with oily skin, it may be beneficial to develop a gel-based moisturizer option within the product line. This can provide an alternative for customers with specific skin types and preferences, expanding the product range to cater to a wider audience.

By addressing these issues and implementing the suggested improvements, Tatcha can enhance the overall customer experience, increase satisfaction, and maintain a positive reputation for quality and innovation in skincare products.
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Item details
Weight
0.01 kg
Customer reviews
4.5
4,586 total customer ratings
5-star
78%
4-star
10%
3-star
6%
2-star
2%
1-star
4%
Top positive review
PammeSue
I'd give 10 stars if I could!
Nicole
Worth every penny
Lizzy
I will purchase again
Luminita Alexandrescu
Lightweight and Hydrating - Love This Cream!
Mina
small but useful
Alan F
A must have!
Amy Ha
Scent and texture is perfect for oily skin
Krista
Not good for really oily skin but great lotion otherwise
K T.
Product quantity missing
Reen
Genuine products
Anna Montanaro
Ottimo prodotto
Karina Alvarez
Expensive but worth it
michelle broadley
Got it as a gift
Keywords
Open Business Wholesale Account to search for manufacturers by amazon product keywords.
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