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THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16
THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16
THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16
THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16
THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16
THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16
THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16

Wholesale THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16" Laptop Sleeve, Large Main Compartment for Everyday Carry, TNF Black/TNF Black-NPF, One Size One Size Tnf Black/Tnf Black-npf

Wholesale THE NORTH FACE Borealis Commuter Laptop Backpack | Water Repellent Finish, 16" Laptop Sleeve, Large Main Compartment for Everyday Carry, TNF Black/TNF Black-NPF, One Size One Size Tnf Black/Tnf Black-npf

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Insights
Issues Identified in Customer Reviews:
1. Price: Some customers feel that the backpack is overpriced for its functionality compared to other brands with similar features.
2. Size and Storage Capacity: Customers feel that the backpack is too small for its price, with only one main pocket which limits the overall storage capacity.
3. Top-Heavy Front Lip: The top-heavy front pocket causes the backpack to tip over when items are placed inside, leading to potential spills and inconvenience.
4. Lack of Additional Compartments: Customers have mentioned a need for more storage compartments to better organize their belongings.
5. Brand vs. Functionality: Some customers feel that they are paying more for the brand name rather than the actual functionality and practicality of the backpack.

Plan for Improvement:
1. Price Adjustment: Consider adjusting the price of the backpack to align it better with customer expectations and the competition in the market.
2. Size and Storage Capacity: Increase the overall size of the backpack and add additional compartments to improve storage capacity and organization.
3. Top-Heavy Front Lip: Redesign the front pocket to distribute weight more evenly and prevent the backpack from tipping over when items are placed inside.
4. Additional Compartments: Add more storage compartments, such as an extra compartment under the bungee system, to provide customers with more options for organizing their belongings.
5. Functionality Over Brand: Focus on enhancing the functionality and practicality of the backpack to ensure that customers are getting good value for their money, rather than solely relying on brand appeal.
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Item details
Weight
0.9 kg
Customer reviews
4.8
6,790 total customer ratings
5-star
87%
4-star
8%
3-star
2%
2-star
1%
1-star
2%
Top positive review
mjteach1
Reliable, Comfortable, and Built for both Rugged Adventures and Daily Life
Chanly Duong
my review of the north face borealis backpack
Juliana Suicide
Perfect go-to backpack
Caremey
Good backpack
Phil629
Quality Backpack - What one would expect from North Face.
Sar
Parfait
David Farquharson
Great bag
Makayla Kishimoto
Smaller than expected.
Bob The Builder
A good option if you need a strong distinctive rucksack
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Product Description

CLASSIC EVERYDAY BACKPACK Our classic Borealis features a bungee cord system for storage and compression and has compartments and pockets to help keep your travel essentials organized.

ERGONOMIC SUPPORT Certified by the American Chiropractic Association, our FlexVent suspension system features articulated shoulder straps, a rounded back panel, stitch lines, and soft chemise fabric for comfortable, all-day shoulder and back support.

SMART ORGANIZATION Two external water bottle pockets double as multi-use pockets. The front compartment has an extra padded tablet sleeve and zip pockets. An external fleece-lined pocket stores small items or electronics.

COMFORTABLE CARRY This backpack has a top handle for easy grabbing and a removable waist belt for a custom fit. A sternum strap with a whistle buckle and 360-degree reflective details add extra support and safety.

TECH SPECS Dimensions 12 x 6.5 x 19.5 30.5 cm x 16.5 cm x 49.5 cm Laptop Sleeve 13.75 x 11.25 Avg Weight 2lbs 5oz Volume 28 Liters This item is not intended for use by children 12 and under.