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Wholesale TOTWOO Long Distance Touch Bracelets for Couples, Vibration & Light up for Love Couples Bracelets | Long Distance Relationship Gifts for Girlfriend Bluetooth Pairing Jewelry 4-Figaro Chain/Black Sliver
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1. Touch sensitivity: Customers have complained that the product is very touch-sensitive, causing it to ping repeatedly if it flips over, which can be overwhelming and annoying.
2. App functionality: The app associated with the product has been described as being inefficient, as it requires the app to be open at all times for the bracelet to work properly. This limitation hinders the intended purpose of the product in sending messages and vibrations.
3. Manufacturing defects: Some customers received products that did not work properly initially, indicating potential quality control issues in the manufacturing process.
4. Connection issues: There are connectivity problems reported, where the bracelet loses connection with the app if the registered phone is not within a certain distance, limiting its functionality.
5. Clasp design: The clasp on the bracelet has been described as difficult to put on and take off, causing inconvenience for users.
6. Limited features: Some customers were disappointed that certain features, such as the menstrual reminder, were only available with an additional purchase, making the product seem incomplete.
7. Privacy concerns: There are complaints about the app collecting personal information and the need to return the product due to these privacy concerns.
Plan for Improvement:
1. Redesign the bracelet clasp: Implement a new clasp design, such as a magnetic clasp or snap button, to improve ease of use and comfort for users with various hand sizes.
2. App enhancement: Update the app to improve functionality and reliability, ensuring that the bracelet can operate without the app being open and resolving any delays in notifications.
3. Quality control measures: Implement stricter quality control processes during manufacturing to prevent defective products from reaching customers and causing dissatisfaction.
4. Connectivity improvement: Enhance the connectivity range and stability of the bracelet with the app to address the issue of losing connection when the registered phone is not nearby.
5. Transparency and customer support: Increase transparency about data collection practices with the app and improve customer support responsiveness to address any technical issues promptly.
6. Feature inclusion: Consider including all features in the basic product package, without requiring additional purchases, to provide better value for customers and enhance the product's functionality.
7. Product materials: Evaluate and potentially upgrade the materials used in the product to improve durability and overall quality, addressing concerns about the product's longevity.
By addressing these issues and implementing the suggested improvements, the product can enhance its overall user experience and customer satisfaction.