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Wholesale Sex Dolls 5.25 Ft Sex Doll Jelly Gel-Breasts Silicone Doll Full Body Sex Life Size Sex Doll for Men Adult Toys Full Size Sex Doll Sexy Underwear Sexdoll 77lb (TKDOll B-CUP 157DOll)
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1. Inconsistent Product Description: Customers are complaining about receiving products that do not match the description provided online. For example, one customer received a manikin with larger breasts than advertised, leading to dissatisfaction with the product.
2. Product Design: Customers are commenting on the design of the product, specifically mentioning that the butt looks funny and that the overall appearance may not meet their expectations.
3. Quality and Functionality: Customers have highlighted the heaviness of the product as a positive aspect. However, there are concerns about the softness of the material used, with some customers finding it too squishy for their liking.
Plan for Improvement:
1. Quality Control: Implement a stricter quality control process to ensure that products accurately match the descriptions provided online. This can include regular checks during production, as well as thorough inspections before shipping.
2. Product Design: Consider revisiting the design of the product to address specific customer concerns, such as the appearance of the butt or the squishiness of certain parts. Conduct focus group studies or surveys to gather feedback on potential design improvements.
3. Communication and Customer Service: Enhance communication channels with customers to address any issues or discrepancies regarding the product. Train customer service representatives to handle inquiries and complaints effectively, ensuring a positive customer experience.
4. Material Improvement: Evaluate the materials used in the manufacturing process to determine if there are better alternatives that can provide both durability and the desired level of squishiness. Test different materials to find the optimal balance for customer satisfaction.
By implementing these improvements, the company can address the issues raised by customers and enhance the overall quality and satisfaction of the product.