







Wholesale The Honest Company Head to Toe Multi-Purpose Healing Ointment | Safe for Sensitive Skin | Hypoallergenic, Fragrance Free, Vegan | 5 oz Multi-Purpose Healing Ointment, 5 oz
Wholesale The Honest Company Head to Toe Multi-Purpose Healing Ointment | Safe for Sensitive Skin | Hypoallergenic, Fragrance Free, Vegan | 5 oz Multi-Purpose Healing Ointment, 5 oz
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1. Difficult to Squeeze Out: Some customers have mentioned that the product is very thick and can be hard to squeeze out of the tube, especially at lower temperatures. This can make it challenging to dispense the desired amount of product.
2. Sticky and Dewy Feeling: A few customers have noted that the product leaves a sticky and dewy feeling on the skin after application. While this may not be a concern for all users, some find it undesirable.
3. Viscous Consistency: A couple of customers have mentioned that the consistency of the product is quite viscous, which may not be ideal for everyone, especially those who prefer lighter textures.
4. Language Barrier: Some reviews are in languages other than English, making them inaccessible to a broader audience and limiting the understanding of customer feedback.
Plan for Improvement:
1. Tube Design: To address the issue of difficulty in squeezing out the product, consider redesigning the tube with a wider opening or a softer material that allows for easier dispensing, especially in cooler temperatures.
2. Texture Adjustment: To mitigate the sticky and dewy feeling, look into refining the formula to achieve a lighter and more absorbent texture that provides hydration without leaving a residue on the skin.
3. Viscosity Management: Consider adjusting the formulation to achieve a more balanced consistency that appeals to a wider range of users, offering both thickness for effectiveness and ease of application.
4. Multilingual Communication: Provide translation services or include multilingual product information to ensure that customers from various linguistic backgrounds can access and understand reviews and product details effectively.