


Wholesale Timex Expedition Scout 40mm Men’s Analog Watch | INDIGLO Backlight and Luminous Hands | Durable Comfortable Adjustable Strap | 24 Hour Time | Rugged Outdoor Watch | 50M Water Resistance
Wholesale Timex Expedition Scout 40mm Men’s Analog Watch | INDIGLO Backlight and Luminous Hands | Durable Comfortable Adjustable Strap | 24 Hour Time | Rugged Outdoor Watch | 50M Water Resistance
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1. Luminous hands: Customers have noted that the hands on the Timex Scout 40 become dim over time after charging, making them less visible in the dark.
2. Second hand alignment: Some customers have reported that the second hand of the watch does not align with the dial markers as it jumps in one-second intervals, causing alignment issues.
3. Parallax issue: Due to the design of the watch, there is a parallax issue when the watch is viewed at certain angles, which can affect the readability of the second hand.
4. Accuracy: While some customers have found the watch to be accurate within the plus or minus 20 seconds per month range, others have reported issues with accuracy over time and difficulty in determining the exact accuracy of the watch.
5. Watch band sizing: Customers have found it difficult to properly size and adjust the nylon watch band that comes with the watch, leading to discomfort and potential issues with wearing the watch.
6. Packaging and shipping: Some customers have received the watch in damaged packaging, potentially leading to damage to the watch and missing components like the pins needed to secure and size the watch band.
Plan for Improvement:
1. Luminous hands: Consider using a higher grade of luminescent material for the hands to ensure a longer-lasting and brighter glow in the dark. Explore the possibility of incorporating tritium tubes for continuous illumination.
2. Second hand alignment: Implement a more precise calibration process during manufacturing to ensure that the second hand aligns accurately with the dial markers. Train staff on how to adjust the second hand if necessary to correct alignment issues.
3. Parallax issue: Explore design modifications that can minimize the parallax effect when viewing the watch from different angles, such as bending the hands towards the watch face or adjusting the height of the second hand in relation to the other hands.
4. Accuracy: Conduct thorough testing and calibration of each watch to ensure accuracy within the specified range of plus or minus 20 seconds per month. Provide clear specifications on accuracy in product documentation to set customer expectations.
5. Watch band sizing: Include detailed instructions on how to properly size and adjust the watch band in the packaging or on the product website. Consider offering alternative band options for customers with larger wrists.
6. Packaging and shipping: Improve the packaging of the watch for shipping, using protective materials like a cardboard box to prevent damage during transit. Ensure that all components, including the pins for the watch band, are securely and safely packaged to avoid loss or damage.