








Wholesale Touchland Power Mist Hydrating Hand Sanitizer Spray, TOP 5 Set (Applelicious, Sandalwood, Lavender, Berry, Citrus), 1 FL. OZ. Travel Size (Set of 5) Top Five Set
Wholesale Touchland Power Mist Hydrating Hand Sanitizer Spray, TOP 5 Set (Applelicious, Sandalwood, Lavender, Berry, Citrus), 1 FL. OZ. Travel Size (Set of 5) Top Five Set
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1. Variety of Scents: While some customers enjoy the variety of scents available, others have mentioned that the scents may not be as accurate or appealing as expected. For example, one customer mentioned that the Citrus Grove scent smelled more like flowers than citrus.
2. Inconsistencies in Products Received: There have been complaints regarding receiving duplicate products in a set or missing products altogether. This can lead to dissatisfaction and inconvenience for customers who are not able to receive the full range of products they purchased.
3. Pricing: Some customers have mentioned that the product is on the pricier side at full retail price. While they may find the product to be worth it, there may be a perception of high cost compared to other hand sanitizers on the market.
4. Packaging Design: While the majority of customers appreciate the sleek and chic packaging of the product, there have been no specific complaints or issues raised about the design.
Plan for Improvement:
1. Scent Accuracy and Appeal:
- Conduct market research and customer surveys to identify popular scent preferences.
- Work with fragrance experts to enhance and fine-tune scent formulations for better accuracy and appeal.
- Consider introducing new scents based on customer feedback to expand the range of options.
2. Quality Control and Product Packaging:
- Implement strict quality control measures to ensure accuracy and consistency in product sets.
- Improve communication and coordination between packaging and shipping departments to avoid duplicate or missing products.
- Provide clear instructions for quality checks before products are shipped to customers.
3. Pricing Strategy:
- Review pricing strategy and conduct a competitive analysis to ensure pricing aligns with market standards.
- Consider running promotions or discounts to make the product more accessible to a wider range of customers.
- Offer bundle deals or loyalty programs to incentivize repeat purchases and increase customer retention.
4. Customer Communication and Feedback:
- Establish a customer service team dedicated to addressing product concerns and resolving issues promptly.
- Encourage customers to provide feedback through surveys, reviews, and social media to gather insights for continuous improvement.
- Utilize customer feedback to drive product development and enhancements based on real-world experiences and preferences.