





Wholesale Wet Platinum Silicone-Based Personal Lubricant | Ultra Smooth, Super Slick, Hypoallergenic, Long-Lasting Performance, Waterproof Formula| Lube for Men, Women & Couples, 4.2 fl oz Silicone-Based 4 Fl Oz (Pack of 1)
Wholesale Wet Platinum Silicone-Based Personal Lubricant | Ultra Smooth, Super Slick, Hypoallergenic, Long-Lasting Performance, Waterproof Formula| Lube for Men, Women & Couples, 4.2 fl oz Silicone-Based 4 Fl Oz (Pack of 1)
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1. Leakage: Customers have reported issues with leakage, with one customer specifically mentioning that the item was found leaking from the top cap.
2. Pump Malfunction: Some customers have mentioned that the pump does not open or close properly, causing issues with dispensing the product.
3. Cleanup: One customer noted that cleanup can be a bit challenging with this silicone-based lubricant, as it requires soap and sometimes multiple washes to fully clean off.
Plan for Improvement:
1. Leakage: To address the issue of leakage, the manufacturing process should be revisited to ensure that the packaging is secure and properly sealed. Quality control measures should be implemented to prevent any leaks during transportation and storage. Additionally, using a more secure cap design or adding an additional seal could help prevent leakage in the future.
2. Pump Malfunction: The pump mechanism should be tested thoroughly during the manufacturing process to ensure that it opens and closes properly. Any malfunctioning pumps should be identified and replaced before the product is shipped to customers. Regular quality checks should be conducted to maintain the functionality of the pump.
3. Cleanup: To make cleanup easier for customers, the formulation of the lubricant could be adjusted to make it more easily washable with water. Testing different formulations or adding ingredients that allow for easier removal could improve the user experience. Providing clear instructions on the best way to clean off the product could also help mitigate this issue for customers.
Overall, by addressing these issues in the manufacturing process, the product can be improved to provide a better user experience for customers and potentially increase customer satisfaction and loyalty.