








Wholesale Apple iPhone 13 Pro Max, 512GB, Graphite - Unlocked (Renewed) 512GB Graphite Unlocked Renewed
Wholesale Apple iPhone 13 Pro Max, 512GB, Graphite - Unlocked (Renewed) 512GB Graphite Unlocked Renewed
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1. Battery life: Some customers have reported receiving phones with battery percentages below what they expected, such as 76%, 85%, and 77%. This can be a concern for some customers as they may expect a higher battery life in a refurbished product.
2. Screen scratches: Customers have mentioned receiving phones with small scratches on the screens. While these scratches may not be significant for some, they are still a noticeable issue that can detract from the overall appearance of the phone.
3. Lack of customization: One customer expressed disappointment in the lack of customization options for the iPhone, finding it to be less intuitive and functional compared to other smartphones. This can be a significant issue for customers who value customization and personalization features.
4. Heavy weight: One customer noted that the iPhone 13 Pro Max is slightly heavier than its predecessors. While this may not be a major issue for all customers, some may find the increased weight uncomfortable or inconvenient.
5. Lack of included accessories: Some customers have mentioned that headphones were not included in the package, which may be a downside for customers who expect all necessary accessories to be provided with the phone.
Plan to address and fix these issues in the manufacturing process:
1. Improve battery life: Implement stricter quality control measures to ensure that refurbished phones are shipped with higher battery percentages, closer to 90% or above, to meet customer expectations.
2. Screen protection: Enhance the quality of screen protection during the refurbishing process to minimize the occurrence of scratches on screens before packaging.
3. Increase customization options: Consider offering more customization features or services for customers who value personalization options on their devices, improving user experience and satisfaction.
4. Weight reduction: Explore potential design modifications or material adjustments to reduce the overall weight of the iPhone 13 Pro Max, making it more comfortable and convenient for users.
5. Inclusion of accessories: Ensure that all necessary accessories, such as headphones, are included in the packaging to provide a comprehensive and satisfying unboxing experience for customers.