








Wholesale Apple iPhone 13 Pro Max, 512GB, Graphite - Unlocked (Renewed) 512GB Graphite Unlocked Renewed
Wholesale Apple iPhone 13 Pro Max, 512GB, Graphite - Unlocked (Renewed) 512GB Graphite Unlocked Renewed
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1. Inconsistent product condition: Customers have complained about receiving products in worse condition than expected, such as being scratched up or having noticeable wear and tear.
2. Incorrect product color: A customer received the wrong color of the product, leading to disappointment.
3. Low battery health: Some customers have reported that the battery health of the product they received was lower than expected, leading to the need for a replacement.
4. Screen glitches: A customer mentioned experiencing screen glitches from time to time, which may require a replacement if the issue persists.
5. Lack of customization: One customer expressed dissatisfaction with the lack of customization options on the product, finding it counterintuitive and pre-evolutionary for smartphones.
Comprehensive plan to address and fix the issues:
1. Improve product inspection process: Implement a more thorough quality control process to ensure that products are accurately graded and meet the condition described in the listing.
2. Enhance color accuracy: Double-check the product color before shipping to avoid sending the wrong color to customers.
3. Optimize battery health assessment: Implement a stricter battery health assessment process to ensure that products meet the required threshold before being sold.
4. Screen quality assurance: Conduct rigorous testing of the product screens to identify and address any potential glitches before shipping.
5. Enhance customization options: Consider offering more customization options for users to personalize their experience with the product, addressing the issue of limited customization.
By implementing these improvement strategies, the manufacturer can address the issues raised by customers and enhance the overall quality and satisfaction with the product.