iTAC2 Pole Dance Grip Extra Strength 45 Grams : Other Products : Sports & Outdoors
iTAC2 Pole Dance Grip Extra Strength 45 Grams : Other Products : Sports & Outdoors
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1. Stickiness: Some customers have complained that the grip is too sticky, making it difficult to perform certain moves or causing discomfort on contact points such as thighs and knees.
2. Slipperiness: A few customers have mentioned that the product can make their hands more slippery, potentially hindering fluid movements during pole aerobics.
3. Sweat Sensitivity: Some users with sweaty hands have reported that the grip does not work effectively for them, causing them to slip even more. They have suggested the need for an additional product to dry their hands before applying the grip.
4. Rash: One customer mentioned that the product caused a rash, indicating a potential sensitivity issue for certain individuals.
5. Residue: Several customers have noted that the grip leaves residue on the pole, requiring it to be wiped off with alcohol spray.
Plan to Address and Fix the Issues:
1. Adjust the Stickiness Level: Develop different variants of the grip, offering varying levels of stickiness to cater to different grip preferences. This can be achieved by modifying the formula to strike a balance between grip and comfort.
2. Anti-Slip Formula for Hands: Introduce a companion product, such as a hand drying solution, to address the slipperiness issue for customers with sweaty hands. This product can be used before applying the grip to ensure better adhesion.
3. Sensitivity Testing: Conduct thorough sensitivity testing during the product development stage to minimize the risk of allergic reactions or skin irritations. This can involve using milder ingredients or providing alternative options for customers with sensitive skin.
4. Residue-Free Formula: Invest in research and development to create a residue-free formula that does not leave marks or require additional cleaning. This will enhance user experience and reduce the need for extra maintenance.
5. Improved Packaging: Consider updating the packaging to prevent leakage or excessive product dispense. This can help customers avoid wastage and ensure the grip lasts as long as expected.
6. Clear Instructions: Provide clear instructions on how to use the grip effectively, including tips for customers with different grip needs, such as specific application techniques or recommended drying methods.
7. Continuous Customer Feedback: Establish channels for customers to provide feedback on their experiences with the grip. This will enable the company to address any emerging issues promptly and continuously improve the product.
By implementing these improvements, the manufacturer can address the reported issues and provide a product that meets the diverse needs of pole dancers, while also ensuring customer satisfaction and loyalty.
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