

Wholesale UnbrandedX Kirkland Signature Extra-Large Absorbent Pads, 30 in L X 23 in W, 100-count
Wholesale UnbrandedX Kirkland Signature Extra-Large Absorbent Pads, 30 in L X 23 in W, 100-count
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1. Inconsistent Quality: One customer complained that the pads received in a shipment were of poor quality compared to previous purchases. The stuffing was uneven and clumped, indicating a lack of quality control in the manufacturing process.
2. Thickness: While customers appreciated the size and absorbency of the pads, some mentioned that they wished the pads were a bit thicker for added durability and protection.
3. Availability and Price: A customer noted that the pads were sometimes out of stock at Costco, leading them to purchase online at a higher price than in-store. This indicates a potential issue with distribution and pricing.
Plan for Improvement:
1. Quality Control: Implement a more stringent quality control process in the manufacturing facility to ensure that all pads meet the same standards of smoothness and even stuffing.
2. Thickness Enhancement: Conduct research and development to find ways to increase the thickness of the pads without compromising absorbency. Test different materials and designs to find the optimal balance between thickness and performance.
3. Distribution and Pricing Strategy: Work with retailers to ensure consistent availability of the pads in-store and online. Consider adjusting pricing to be competitive with other brands while still offering a good value for customers. Consider introducing a subscription service for customers who regularly purchase the pads to enhance customer loyalty.
By addressing these issues and implementing the proposed improvements, Kirkland oversized puppy pads can enhance their product quality, customer satisfaction, and overall market competitiveness.

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